Project Description

From a company in crisis to a brand on the rise.

In 2003 we sat down with the largest pork producing company in the world to plan out how to overcome challenges that threatened the long-term integrity of their operations. A dozen years later our discussions were focused on maintaining our position as a global sustainability standard bearer.

Through working closely with a company focused on continuous improvement we helped Smithfield Foods transform from the leading hog processor to “sustainable food leader”. Now it was time to develop a strategic approach to elevate the brand even further. We helped pioneer CRS programs focused on community outreach initiatives to serve needs in local neighborhoods of every Smithfield plant-city. We engaged consumers through social media to improve transparency and build trust with the brand. And through a robust, multi-channel marketing support campaign, we successfully helped drive visitors to their newly launched, redesigned website.

What we delivered

Campaigns & Communication, Brand Strategy & Development, CSR & Sustainability, Crisis & Risk, Corporate Affairs


Smithfield Foods


When Smithfield Foods was ready to launch their brand new, redesigned website, they looked to Charleston | Orwig to help them spread the word. So we developed a campaign to motivate audiences to visit to learn more about the company and how they produce “Good food. Responsibly.®” We employed a high-profile media buy and digital medial placements, a Google Adwords Search campaign, a YouTube preroll video, paid social promotions, and internal and external eblasts. The results exceeded our target goals, generating more than 8 million impressions and over 23,000 website visits.

“We rallied as a team and worked incredibly hard to make this website launch promotion happen. The results were impressive, and I was extremely proud to be part of the team.”

Carrie Ralfs, Project Management

Smithfield Foods promises to deliver Good Food. Responsibly. But in the eyes of the public, they were failing to deliver. We guided them from a reputation as simply a pig killer to a brand recognized for their sustainability leadership by building a long-term Corporate Social Responsibility platform. Now, instead of defending themselves against what others are saying, Smithfield Foods can build on their brand as a responsible food supplier.


Ready to be our next success story? Contact us today.